Last week, properties in Penrhynside were left without a water supply or experienced extremely low water pressure for over 6 days. Following correspondence with Dŵr Cymru, residents have been informed that the issue is believed to be linked to a pump requiring replacement.
Despite repeated requests for information, Dŵr Cymru has been unable to provide a clear timeframe for when the fault will be repaired.
Janet Finch-Saunders, the Member of the Senedd for Bangor, Conwy and Môn, has called on Dŵr Cymru to provide an urgent update on when the fault will be fixed and what support is being offered to residents who are struggling without running water.
Janet said:
"I am deeply concerned by this situation and by reports from residents that it is becoming increasingly difficult for them to manage without a reliable water supply. Access to running water is an essential service.
"It is vital that Dŵr Cymru provides residents with a clear timeframe for when this fault will be repaired and sets out what support is available while they remain without a reliable water supply.
"I wrote to Dŵr Cymru on this issue last week, and have also called on them to investigate the handling of this incident and to ensure that residents are kept fully informed and properly supported during any future disruption."
ENDS
Photo: Janet Finch-Saunders MS/AS
